Job ID: 205664879

Job Summary
Employment Type
Full Time
$20+ Hourly
Job Description

                                                          CLOSING DATE NOVEMBER 9, 2018


***Disclaimer:   It is the policy of the City that if a family member applies for a position within the same department that their relative works, their application will automatically be disqualified.  Family members include but are not limited to parents, siblings, grandparents, aunts, uncles, domestic partners, girlfriends or boyfriends, and children of the employee. 

The City of Lincoln City Police Department is currently accepting applications for an Entry Level or experienced 911 Dispatcher.  


                                                             Full-Time Permanent Position                                                                                                                                                    $21.84/hour                                                                                                                                                            Union Represented

                                                              APPLICATION PROCESS


Please be sure to attach your resume to the application.  Applications received without a resume will be disqualified.

A written test will be administered on Tuesday, November 20, 2018 at 9:00 a.m.  You must be available to take this test.  The test will be administered in Lincoln City in the City Council Chambers.  A passing score for the written exam is an overall score of 75% and a minimum of 75% for each discipline that is tested.

If you pass the written examination you may be invited to participate in an Oral Board.  The Oral Boards are scheduled for December 5, 2018.  Immediately following the Oral Board a typing test will be administered.  You must have a typing score of 35 wpm to move forward.

If you pass the Oral Board and typing test you will be scheduled for a Chief's Interview. 

If you pass the Chief's Interview you will be given a conditional job offer that is conditioned on the successful completion of a background investigation, psychological examination, and a medical examination. 

Upon the successful completion of the various stages of the conditional offer a start date will be negotiated.

 If hired, you will be required to attend a two week basic telecommunicator and a three day emergency medical dispatcher academy class at the DPSST headquarters located in Salem, Oregon.  The date of when you will start your classes at the academy will be dependent upon available seats at the time of your hire.

The hiring process can take anywhere from 6 to 8 weeks upon a conditional job offer.

                                                                   JOB DESCRIPTION


ORGANIZATION:     City of Lincoln City

JOB TITLE:               911-Dispatcher

FLSA STATUS:          Non-Exempt

UNION:                       LCPEA

UPDATED:                 August 2018


PURPOSE OF POSITION: In a multi-agency dispatch center, receive calls from the public regarding crime and emergency situations, dispatch appropriate safety service response, maintain records of actions taken and monitor and operate various radio and computer equipment.


Receive incoming 911 and other telephone calls/reports on emergency situations. Radio broadcast response instructions to affected safety service unit.

Provide emergency medical information to callers as necessary.

Monitor radio frequencies of City and other public jurisdictions and maintain communication channels.

Operate CAD, LEDS and NCIC computer terminal and respond to field requests for information on persons and property.

Retrieve information on wants and warrants, vehicle registration, driver's license data, criminal history summaries and law enforcement reports.

Review and ensure accuracy of information and enter data to computer.

Maintain departmental logs, forms, indices and files related to departmental functions.

Type various reports as required. Code, copy, file and distribute/route a variety of records and reports.

Retrieve information from computerized law enforcement records systems, police files, etc. and provide to appropriate and/or requesting party. Ensure proper disclosure in accordance with State law and police regulations.

Maintain cooperative, positive and professional working relationships with City staff, other organizations and the general public.

Follow all safety rules and procedures for work areas.

Other related duties as assigned.

AUXILIARY JOB FUNCTIONS: Provide assistance to other staff as workload and staffing levels dictate. Maintain proficiency by attending training and meetings, reading materials, and meeting with others in areas of responsibility. Maintain work areas in a clean and orderly manner.

PHYSICAL DEMANDS OF POSITIONWhile performing the duties of this position, the employee is frequently required to sit, communicate (hear and speak) and reach and manipulate objects, tools or controls. Duties involve moving materials weighing up to 10 pounds on a regular basis. The employee must be able to wear a headset during the entire shift. Manual dexterity and coordination are required over 50% of the work period while operating equipment such as computer keyboard, dispatch equipment, etc.

WORKING CONDITIONSUsual office working conditions. The noise level in the work environment is not typical of most office environments due to communications equipment and other voices.

SUPERVISORY RESPONSIBILITIESSupervision is not a typical function assigned to this position. May provide training and orientation to newly assigned personnel on department policies and practices.

SUPERVISION RECEIVED: Works under the general supervision of the 911 – Dispatch Supervisor.

                                                JOB QUALIFICATION REQUIREMENTS:

MANDATORY REQUIREMENTS: Demonstrated excellent written and verbal communication skills. This includes advanced knowledge and application of English grammar and spelling. Proven ability to receive and assimilate information quickly and in times of stress and exercise good judgment and decision-making. General knowledge of emergency service organizations and functions, including care and use of electronic communications equipment, record keeping and filing systems. High school education or equivalent supplemented by additional related training and over one year general office experience, or any satisfactory combination of experience and training that demonstrates the knowledge, skills and abilities to perform the above duties. Typing speed of at least 35 words per minute. Demonstrated ability to multi-task under stressful conditions or during emergencies while remaining calm and focused. Must be able to work varied shifts, holidays and weekends. Must be able to respond to requests to work on short notice and be available for mandatory overtime and shift extensions. 

DESIRABLE REQUIREMENTS: Previous experience in an emergency service environment. Possession of LEDS certification.

SPECIAL REQUIREMENTS/LICENSES: Must be able to obtain LEDS certification and Emergency Medical Dispatch training within three months of employment. Must also possess a current CPR/First Aid card or the ability to obtain one within six (6) months of employment and the ability to maintain one throughout employment.


City of Lincoln City

Lincoln City is located on the scenic Oregon Coast in Lincoln County at the 45th parallel. It is bordered by 680-acre Devils Lake and the Coast Range on the east, and the Pacific Ocean on the west. Lincoln City boasts 7½ miles of beautiful, clean sandy beaches, with the Salmon River and Cascade Head to the north, and the Siletz Bay and Siletz...
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