Community Service Officer - Full-Time

Position Information (Default Section)

Title Community Service Officer - Full-Time Overview

Camden County College (CCC) is a leading two-year community College with campuses in Blackwood, Cherry Hill and Camden, New Jersey. In addition, the college operates a Regional Emergency Training Center to educate and train police and fire academy professionals as well as a partnership with the Joint Health Sciences Center in the Camden City educational hub. The college is proud of its status as a Hispanic-serving and military friendly institution.

As a leading employer in the region, CCC offers dynamic opportunities for educators, academic leaders, and professionals who are passionate about shaping the future of education and workforce development.

Joining CCC means becoming part of a mission-driven institution that values diversity, innovation, and excellence. Our faculty and administrative teams are dedicated to student success, academic rigor, and community engagement, making CCC an exciting and rewarding place to work.

Choose CCC for competitive salaries and comprehensive benefits, including health, retirement and tuition assistance.

Location Camden City Campus Department Public Safety Days and Hours Monday-Friday 3:00pm - 11:00pm Requisition Number Position Goals

• Community Service Officers will report directly to the Executive Director of Public Safety or their designee. Community Service Officers are responsible for the Department's communication activities including fixed and mobile radio operations, telephones, emergency telephones, the service call and complaint desk, emergency messenger service, identification cards, traffic violation reports, as well as acting as the College's switchboard, information center, transfer/refer of calls, and providing directions and instructions as necessary, data input and update.
• Community Service Officers will remain consistent with Camden County College's acknowledgement of the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community's traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, in our workplaces and society.

Job Description

ESSENTIAL FUNCTIONS

• Welcome and respond to all inquiries from visitors, students, faculty, and staff and act in a friendly and helpful manner.
• Ensure physical security by controlling access of associates and visitors, along with maintaining visitor control logs.
• Enforce Camden County College standards as they relate to loss prevention and safety procedures.
• Conduct surveillance to detect, prevent and assist with the violators of policy and notifying appropriate authorities.
• Assist Public Safety Officers with conducting routine inspections of their assigned area to maintain physical security and protection of assets.
• Render first aid and other medical assistance to the level of your training.
• Participate in the training of new hire associates in matters of loss prevention.
• Serve as back-up cashier and data entry for Camden City campus concierge desk.
• Perform clerical duties as assigned pertaining to the Public Safety operation.
• Receive service calls, complaints, and incident reports from students, faculty, staff, campus visitors, and the general public. Accurately record important information for further action.
• Monitor emergency telephones, CCTV video, and dispatch personnel in accordance with outlined procedures.
• Responsible for reporting any conditions and/or circumstances that may affect the operations of the department to supervisors.
• Maintain and organize detailed and accurate records and daily logs in accordance with office filing procedures.
• Processing identification cards and garage access cards
• Dispatch the appropriate emergency response and other personnel to the location of the incident, provide support to officers as required: calls emergency personnel and other services as required, and keeps officers appraised of situation and circumstances on incident during their response.
• Issues daily situational representations to administrative personnel as well as generates emergency notifications for the College's emergency management team and predesignated stakeholders.
• Must be available to work outside of regular hours on an "on-call" basis during emergencies and periods of inclement weather; and work overtime when required to complete time critical assignments.
• Perform other duties as assigned by the Executive Director of Public Safety and/or their designee.

Minimum Qualifications

MINIMUM QUALIFICATIONS

• High school diploma/equivalency required.
• Minimum of one-year experience in a customer service related field or Public Safety work environment.
• Ability to complete multiple tasks simultaneously.
• Good interpersonal and oral communication skills.
• Ability to communicate effectively and courteously with the College Community, customers, and the general public.
• Ability to perform essential job functions during stressful situations.
• Proficiency, or ability to become proficient, in Microsoft Office applications including Word, Outlook and Excel.
• Certification by the State of New Jersey in CPR and First Aid, or ability to obtain certification during probationary period.

Benefits

Camden County College offers a comprehensive benefits package to our full-time employees that includes medical, prescription, dental plans, life insurance, short & long- term disability, retirement plans, and a flexible spending account. The College also offers a generous paid time off policy, as well as paid holiday time. Additional benefits include an Employee Assistance Program (EAP), tuition reimbursement, tuition waiver programs and professional development opportunities.

Special Instructions for Applicants Published Salary Range $33,290-$37,290 Job Open Date 05/07/2026 Job Close Date Open Until Filled Yes Job Category Staff Application Types Accepted Main App - Applicant

Supplemental Questions