Public Safety Dispatcher Lateral / Academy Graduate / Academy Enrolled / Entry

Public Safety Dispatcher - Lateral / Academy Graduate / Academy Enrolled / Entry Job Type: Full Time Benicia, CA Benicia Police Department Salary: $68,960.52 - $83,821.92 Annually Position Summary: Under general supervision, receives 911 emergency and routine calls for service from the public, monitors radio traffic and dispatches Police and Fire units, processes and files crime reports, arrest reports, and other Police Department documents, and performs other related tasks as required. The Public Safety Dispatcher is assigned to the Communications Center within the Police Department to receive requests for Police and Fire assistance and take appropriate action. The Public Safety Dispatcher is assigned to the Communications Center within the Police Department to receive requests for Police and Fire assistance and take appropriate action. Essential Functions: Operates a computer keyboard to provide input information into the California Law Enforcement Telecommunications System (CLETS) and other data processing equipment as required; Receives 911, emergency and non-emergency calls for service for Police and Fire services from the public. Determines the location and priorities for action. Dispatches calls to field personnel, monitors progress, location and needs of field personnel during specific and general activity in accordance with established procedures; Operates a computer aided dispatching (CAD) and records maintenance system (RMS) memorializing the dispatching of Police and Fire units. Monitors, makes inquiries and entries into the automated Criminal Justice Information System (CJIS) and the National Crime Information Center (NCIC) databases through the county message switching computers in accordance with established procedures; Processes, routes and files arrest reports, crime reports, District Attorney packets, missing person reports, warrants, subpoenas, citations, registers, dispositions, alarms, restraining orders, fingerprints, booking photographs, RAP sheets, and other miscellaneous departmental paperwork as required; Answers departmental telephones, provides accurate and thorough information to the public requesting assistance, directs calls, and takes messages; Assists walk-in citizens in the front lobby with complaints, reports, and other requests at the front counter; Monitors and responds to station alarm activations for Police, Fire and Public Works; Maintains operating knowledge of communications and office equipment within the Communications Center and requests repairs when needed; Receives calls for service and dispatches on-call Public Works personnel after business hours; Female Public Safety Dispatchers perform matron duty as required; Assists with the training of other employees within the Communications Center as assigned; Performs other duties as required. Requirements: Equivalent to graduation from high school. One (1) year of clerical experience, preferably including experience involving direct public contact. Must have the ability to work any shift, holidays, weekends, scheduled and emergency overtime and work under potentially stressful situations; Must adhere to P.O.S.T Code of Ethics, display loyalty to the department, city government, and community; Must be able to sit for long periods of time and meet the standards of stature by physical exam, as well as pass a polygraph and psychological screening, background investigation, written and oral examinations; Must have no record of felony criminal convictions or misdemeanor convictions, which could affect credibility as a witness in a court of law. Minimum age of 18 years by date of employment. Must have successfully completed P.O.S.T. Basic Academy Training, or possess a current P.O.S.T. Basic Certificate (attach a copy), or be currently employed as a public safety dispatcher in the state of California. Candidates not meeting the aforementioned criteria will be considered entry level. Get More Information/Apply View All Jobs Prep for Exam