Bailiff

The purpose of this position is to ensure orderly conduct during court proceedings.

This position performs bailiff duties, ensuring safety and decorum throughout the facility, escorting relevant parties to appropriate rooms and controlling access to secured areas. The role may also perform clerical duties.

SUPERVISORY RESPONSIBILITIES

This position does not supervise other employees.

ESSENTIAL DUTIES AND RESPONSIBILITIES

TIME SPENT

• Checks in relevant parties and escorts them individually to court and hearing rooms. Opens and locks secured areas and facilities and sets up court room for operation. Ensures all jury members are present during jury trials. Ensures court staff, attorneys and defense are present in court and ready for judges appearance.
• Ensures internet access for proper function of audio, visual and technological requirements within the Courtroom, resolves any technology issues as needed.

45%

40%

• Answers and transfers Department telephone calls and provides assistance to court personnel, as assigned. Coordinates food orders during jury deliberations; performs clerical duties; ensures the Law Library is updated and maintained.

15%

• Performs other duties as assigned.

BUDGET RESPONSIBILITIES

This position has no responsibility over any types of budget.

PROJECT RESPONSIBILITIES

Provides project research and clerical support on technology projects.

ORAL COMMUNICATION DUTIES

This position explains County procedures or processes.

WRITTEN COMMUNICATION DUTIES

This position creates or edits documents, internal memos, emails and reports.

INTERACTIONS WITH THE GENERAL PUBLIC

Interacts extensively with employees, customers, the general public, vendors, regulatory bodies, and other groups and/or individuals and Institutions over the telephone, by email, and/or in person.

INTERACTIONS SPECIFICALLY WITH CUSTOMERS

Always (More than 85% in a year)

MINIMUM EDUCATION REQUIRED

High School Diploma or GED.

MINIMUM YEARS OF DIRECTLY RELATED EXPERIENCE REQUIRED

One (1) year Bailiff experience and experience in dealing with the public; or equivalent combination of education, training and experience. Must be fluent in English.

PROFESSIONAL CREDENTIALS REQUIRED

Must possess and maintain a valid Drivers License.

KNOWLEDGE REQUIRED

Customer and personal service; English language and composition; law and government; court administration; public safety regulations; judicial principles and practices; court proceedings and processes; legal terminology and documentation; regulations governing court/legal activities; Arizona Statutes and court rules; Bailiff duties, responsibilities and protocol; court calendaring systems; Interpreter functions and standards; customer service standards and protocol.

Working knowledge of Electronic Evidence Presenter (ELMO), Liberty Court Recorder, Zoom Video Conferencing, YouTube, Courtroom sound systems, and hearing devices used in Courtroom setting.

SKILLS REQUIRED

Active listening; communicating diplomatically; customer service; persuading and influencing; problem solving; diversity awareness; time management and multi-tasking.

ABILITIES REQUIRED

Fully and quickly comprehend spoken words; detect embedded objects or information; multi-task; speak clearly and sensibly and follow orders.

Ability to troubleshoot and resolve issues that may arise with Electronic Evidence Presenter (ELMO), Liberty Court Recorder, Zoom Video Conferencing, YouTube, Courtroom sound systems, and hearing devices used in Courtroom setting.

PHYSICAL DEMANDS

• Occasionally stands to perform public safety duties.
• Routinely sits to perform watchmen duties and to attend to other duties.
• May be required to lift work related materials or equipment up to 25 lbs.

WORK ENVIRONMENT

This position occasionally spends time in office environment; routinely spends time in courtrooms and courtroom lobby; regularly spends time in library.

SAFETY RISK EXPOSURE

Incumbents in this position may become exposed to individuals with high level of emotional distress; hostile plaintiffs and/or defendants; hostile family members or other parties to the plaintiff and defendants.

PROTECTIVE GEAR & SAFETY MANUALS

This position is required to constantly follow written safety procedures and manuals relevant to the division or department.

CONSEQUENCES OF ERROR

Potential errors can cause inconveniences to other employees, and/or delays in related work areas. Delays of services are possible.