911 Dispatcher-Lateral Hire

EMPLOYMENT OPPORTUNITY

911 DispatcherLateral Hire

Compensation: $30.12-$36.62 per hour

Plus excellent benefits

Full-Time--LCPEA Union Represented

OPEN UNTIL FILLED

Next Look at Applications: June 10, 2026

Ready to take on a meaningful challenge? Being a 911 professional isnt easybut thats what makes it so rewarding. This career demands dedication, quick thinking, and a heart for service. To be considered as a lateral hire, applicants must be certified in the state of Oregon or have performed the duties of a 911 telecommunicator or Public Safety Communicator for 3 years out of state. If you're ready to step into a role where you can make a real impact every day every day in Lincoln City, here's how to get started:

Benefit Information:

Medical, Dental, Vision, Paid Vacation, Paid Holiday, Sick Leave, Life Insurance, Long Term Disability, Public Employee Retirement System, Deferred Compensation Plan, Flexible Spending Accounts, Employee Assistance Program, and much more!

Additional Incentive for Lateral Hires:

• Hiring Bonus of $25,000half paid at time of hire (with first paycheck), remaining half paid upon completion of initial training period.
• Paid Time Off Available for Immediate Use--Forty (40) hours of admin time and Forty (40) hours of sick leave.
• Relocation Allowance--Up to $6,000 moving compensation based on relocation distance.

HOW TO APPLY

The process to apply has changed from prior recruitment roundsplease read all instructions carefully and be sure to complete each step.

Application and Selection Process:

An online application must be completed and all required materials submitted via the Citys web portal by the closing date noted on open recruitment. Open recruitment details may be found online at the Lincoln City Employment Opportunities page.

The following items MUST be included with the City application for consideration and advancement to the next step of the recruitment process. Applications will be screened for qualifications before being considered for advancement.

• Online application
• Evidence of typing proficiency--A free typing test and certificate are available at www.typing.com. Typing test must be dated within one month of application. Qualified applicants must have a typing score of 35 words per minute with 85-90% accuracy. Attach the certificate to your resume for upload.

The City of Lincoln City requires applications to be completed and turned in before the closing date on the posting.

Candidate information will be sent to the Lincoln City Police Department for review. Applicants that meet the requirements of the position may be invited to participate in additional stages of the department selection process, including: panel interview, sit-along, Chiefs interview, and background investigation.

Final candidates will receive a conditional job offer. This offer is subject to the successful completion of a psychological and a pre-employment medical examination. Once complete, a final offer will be extended, and a starting date will be determined.

Hired individuals are required to attend the Dispatcher Academy class at the DPSST headquarters located in Salem, Oregon. This includes a three-week basic telecommunications course and a three-day emergency medical dispatcher class. Class attendance dates are dependent on DPSST Academy availability. Candidates must keep in mind that they must pass a DPSST training period as part of the minimum qualifications for employment.

The selection process can take anywhere from 6 to 8 weeks upon a conditional job offer.

Applications must be completed by June 10, 2026, for consideration in the first round of applicants.

Questions about the recruitment should be directed to:

Abigail Edwards, Director of Human Resources

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ORGANIZATION: City of Lincoln City

JOB TITLE: 911-Dispatcher

FLSA STATUS: Non-Exempt

UNION: LCPEA, Grade 18

UPDATED: February 2024

PURPOSE OF POSITION: In a multi-agency dispatch center, receive calls from the public regarding crime and emergency situations, dispatch appropriate safety service response, maintain records of actions taken, monitor, and operate various radio and computer equipment.

ESSENTIAL JOB FUNCTIONS:

Receive incoming 911 and other telephone calls/reports on emergency situations. Radio broadcast response instructions to affected safety service unit.

Provide emergency medical information to callers as necessary.

Monitor radio frequencies of City and other public jurisdictions and maintain communication channels.

Operate CAD, LEDS and NCIC computer terminal and respond to field requests for information on persons and property.

Retrieve information on wants and warrants, vehicle registration, driver's license data, criminal history summaries and law enforcement reports.

Review and ensure accuracy of information and enter data to computer.

Maintain departmental logs, forms, indices and files related to departmental functions.

Type various reports as required. Code, copy, file and distribute/route a variety of records and reports.

Retrieve information from computerized law enforcement records systems, police files, etc. and provide to appropriate and/or requesting party. Ensure proper disclosure in accordance with State law and police regulations.

Maintain cooperative, positive and professional working relationships with City staff, other organizations and the public.

Follow all safety rules and procedures for work areas.

Other related duties as assigned.

AUXILIARY JOB FUNCTIONS: Provide assistance to other staff as workload and staffing levels dictate. Maintain proficiency by attending training and meetings, reading materials, and meeting with others in areas of responsibility. Maintain work areas in a clean and orderly manner.

JOB QUALIFICATION REQUIREMENTS:

MANDATORY REQUIREMENTS: Demonstrated excellent written and verbal communication skills. This includes advanced knowledge and application of English grammar and spelling. Proven ability to receive and assimilate information quickly and in times of stress and exercise good judgment and decision-making. General knowledge of emergency service organizations and functions, including care and use of electronic communications equipment, record keeping and filing systems. High school education or equivalent supplemented by additional related training and one-year general office experience or any satisfactory combination of experience and training that demonstrates the knowledge, skills and abilities to perform the above duties. Typing speed of at least 35 words per minute. Ability to multi-task under stressful conditions or during emergencies while remaining calm and focused. Must be able to work varied shifts, holidays and weekends. Must be able to respond to requests to work on short notice and be available for mandatory overtime and shift extensions.

SPECIAL REQUIREMENTS/LICENSES: Must be able to obtain LEDS certification within 6 months of hire and attend DPSST Telecommunicator and Emergency Medical Dispatch training within 12 months of employment. Must also possess a current CPR/First Aid card or the ability to obtain one within six (6) months of employment and the ability to maintain one throughout employment.

DESIRABLE REQUIREMENTS: Previous experience in an emergency service environment. Possession of LEDS certification.

PHYSICAL DEMANDS OF POSITION : While performing the duties of this position, the employee is frequently required to sit, communicate (hear and speak) and reach and manipulate objects, tools or controls. Duties involve moving materials weighing up to 10 pounds on a regular basis. The employee must be able to wear a headset during the entire shift. Manual dexterity and coordination are required over 50% of the work period while operating equipment such as computer keyboard, dispatch equipment, etc.

WORKING CONDITIONS : Usual office working conditions. The noise level in the work environment is not typical of most office environments due to communications equipment and other voices.

SUPERVISORY RESPONSIBILITIES : Supervision is not a typical function assigned to this position. May provide training and orientation to newly assigned personnel on department policies and practices.

SUPERVISION RECEIVED : Works under the general supervision of the 911 Operations Manager.