Lieutenant, HMH Public Safety

Department

PUBLIC SAFETY - 558076

Worker Sub Type

Regular

Work Shift

First Shift (United States of America)

Pay Grade

Job Description

Must be available for duty assignment at any Valley Health facility. Assignments may be temporary or permanent, dependent upon the needs of the VHS organization. This position supervises a shift of Public Safety Officers including their scheduling, payroll, assignments, training, annual and other types of evaluations, progress reports and behavior while on duty. This is a working supervisor position although some paperwork is required the majority of the work is physical in nature and functions in a similar capacity as a Public Safety Officer with respect to patrolling and responding to routine service and emergency responses. The position is responsible for the coordination and daily operations of the Public Safety shift as it pertain to the support of the overall hospital operations. Assists in the development, review and revision of department policies, standard operating procedures and post orders. May participate on facility committees or attend meetings in place of the manager. This position may be required to work alternate shifts to support the operations of the department and hospital. This position oversees and reviews all investigations conducted by the shift officers before forwarding them to the manager or Director. This position works holidays and weekends. This position may be temporarily reassigned to another facility to support the operations of the department and VH. This position may temporarily fill in for the facility or regional Public Safety Captain (Manager).

Each Lieutenant properly and completely documents all rounds; writes the necessary reports about all incidents; submits reports by the end of the shift during which the pertinent incident occurred. Lieutenant must be proficient in the use of the RMS Public Safety incident computer based system and the VH Risk Qual System. Lieutenant must know when to communicate information confidentially and which method of communication should be used for the type of communication being given.

Each Lieutenant immediately corrects problems or writes appropriate work orders or memos or reports problem to safety officers and others when safety related problems are observed; Lieutenant inspects fire extinguishers and eye wash stations and conduct or assist others in conducting other safety and Public Safety inspections such as Environment of Care Rounds as assigned; test and check alarm system equipment and other equipment as assigned to make sure they are functioning correctly; perform fire watches when requested; monitors Camera systems, Infant Abduction systems, Fire Alarm systems, Medical Gas Alarms, and generator alarms. Investigates reports of loss and damage property and reports of criminal activity. Assist law enforcement with in custody individuals as needed.

Each Lieutenant is required to have a strong working knowledge of the facility assigned, Campus grounds and all related buildings on Campus; analyze and coordinate responses to all alarms on the property; respond to emergency incidents and provide physical Public Safety to our command location; perform inspection of buildings, doors (interior and exterior) to make sure they are opened on time and secured after the regular business day; pick up cash deposits daily to be delivered to the cashier's office in the. Lieutenants are requested periodically to search patient rooms and patient property for contraband and if found to take the proper safety steps to render them safe. Respond to AirCare landing and take offs.

Each Lieutenant is courteous to the public (patients, visitors, employees, doctors, sales and service people, neighbors and passers-by, etc.). Shows a professional attitude consistently; promptly responds to such requests 95% of the time. When this is not possible because of higher priority, the person or department requesting services is promptly notified. Lieutenant provide detailed directions when requested by a visitor or patient; provide escorts to staff members when requested on off business hours. Provide patient and staff Public Safety and safety stand by for terminations, TDO hearings. Escorts disgruntled individuals from the building or property.

Responds to emergency calls for service consistently in a prompt manner. IE. Fire, Biological, Mass casualty, Hospital Lock Down, Radiation Emergencies and Active Shooter; uses sound judgment and discretion in handling such calls 100% of the time; prepared to assist special needs patient population; assists in transporting patients to BHS; monitor ECO/TDO patients; intervenes in patient, visitor or family disputes and maintains order. Provides assistance to staff when they are working with an aggressive person and intervenes as necessary before staff are injured.

Lieutenant may be exposed to chemicals and persons with various illnesses, and individuals with aggressive behaviors.

Education

High School Diploma or GED required

College degree preferred, but will accept courses from an accredited school in law enforcement, safety, or related field or 2 years in a supervisory level preferably in Public Safety or law enforcement

Experience

One year of prior supervisory experience with the ability to motivate a team.

Two years of previous healthcare public safety, law enforcement, public safety, college and/or fire departments preferred.

Working knowledge of Virginia mental health code preferred.

Previous experience in a related field with administrative / supervisory responsibility preferred.

Certification & Licensures

Valid driver's license required

American Heart Association (AHA) appropriate certification prior to completion of orientation required

International Association for Healthcare Public Safety and Safety Basic Exam within 1 year required

ASP baton, Handcuff, OC Foam Spray and aggression management training within 90 days required

May be required to obtain instructor certification in aggression management, ASP baton, Handcuff OC Foam Spray

IAHSS Supervisory exam required or complete within one year of promotion or hire

Qualifications

Knowledge of Public Safety systems, procedures, enforcement codes preferred.

Competent to successfully interact with patients according to their special needs which may apply based on the age of the patient served.

Successful completion of a 90-day training period required.

Good PR, and written and verbal communication skills required

Ability to use common sense and think quickly on feet required

Good Problem solving and decision-making skill required

Ability to interact with individual with special needs, varying backgrounds, ethnicities, and under stress required

Team building qualities required

Ability to cover extra shifts to support the department operations required

FLSA Classification

Non-exempt

Physical Demands

3 A Administration

Benefits

At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:

• A Zero-Deductible Health Plan
• Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retirement Savings Match
• A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
• Membership to Healthy U: An Incentive-Based Wellness Program

Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.

To see the full scale of what we offer, visit valleyhealthbenefits.com.