Police Dispatcher

Police Dispatcher Job Type: Full Time Sierra Madre, CA Sierra Madre Police Department Salary: $29.27 - $35.58 Hourly Position Summary: The Sierra Madre Police Department is seeking energetic, detail-oriented, and effective communicators to join our team of professionals committed to safeguarding our community. As a Police Dispatcher, you will play a critical role in handling and dispatching 9-1-1 emergency calls and business lines, serving as the initial point of contact at the front counter for the City of Sierra Madre. The ideal candidate is dedicated, diligent, and motivated to serve others with professionalism, integrity, and respect, providing outstanding customer service to both external and internal stakeholders. Police Dispatchers work a 3/12 schedule, including nights, weekends, and holidays, offering a rewarding opportunity to make a difference in a community-focused law enforcement agency. Essential Functions: Communicates with police units in the field by radio; Answers telephones on the Emergency 911 line; Places service calls and dispatches police, medical, fire and search and rescue accordingly; Completes and maintains a variety of police records; Monitors radio and teletype system communications of local, state, and federal agencies; Assists public at the counter, giving and receiving information and directing to proper offices, insurance companies, attorneys, etc.; receives and processes overnight parking permits; types clearance letters for citizens; Multi-tasking is crucial to success. Provides information at the counter and on the telephone about vehicle codes, penal code, fire safety, basic law, first aid, and city rules and regulations; Maintains a daily log of police activity; Logs and serves subpoenas for in-house officers; Processes inquiries from officers in the field through Justice Data Interface Controller (JDIC) computer; Inputs data into the computer about stolen or damaged property, stolen vehicles, registered guns, and crime reports; Receives complaints and reports, and provides the public with information and directions; Performs other related duties as required. Requirements: High school diploma or equivalent required; with the ability to type at least 40 words per minute; or any equivalent combination of training and experience which provides the required skills, knowledge and abilities. This position is open to Police Dispatcher-Recruit candidates who have not yet completed a P.O.S.T. Public Safety Dispatchers' Basic Course and who do not have prior public safety dispatch experience, provided they demonstrate a willingness and ability to learn. A valid American Red Cross First Aid/CPR/AED for Schools and the Community certification is required at the time of hire or must be obtained within three (3) months of employment. Get More Information/Apply View All Jobs Prep for Exam