Dispatcher Jobs in Massachusetts
A Dispatcher in the law enforcement industry serves as the pivotal communication link between public safety services and the community. They are responsible for receiving emergency and non-emergency calls, determining the nature and location of incidents, and deploying the appropriate emergency services promptly and efficiently. Dispatchers need to keep track of field units, monitor their activities, and provide them with necessary information. They must maintain accurate computer-aided dispatch records and be able to use radio communication systems proficiently.
Important skills a Dispatcher should have include excellent communication and listening skills, the ability to multitask under pressure, and strong problem-solving skills. Knowledge of local geographical areas and a basic understanding of law enforcement procedures are also useful. They should hold certain certifications such as CPR certification and complete a dispatcher training program approved by the relevant state regulatory authority. Prior to becoming a Dispatcher, an individual might work as a Customer Service Representative, Telecommunications Operator, or Administrative Assistant, roles where they can acquire relevant skills in dealing with public inquiries, operating communication systems, and handling stressful situations.
Police Dispatcher Massachusetts Institute of Technology (MIT)
- Cambridge, MA
- 5 days ago
- Cambridge, MA
- 5 days ago
PREFERRED : ability to operate a computer-aided dispatch system while simultaneously speaking on the telephone and radio; APCO Public Safety Telecommunicator 1 and NAED Emergency Medical certifications...
PREFERRED : ability to operate a computer-aided dispatch system while simultaneously speaking on the telephone and radio; APCO Public Safety Telecommunicator 1 and NAED Emergency Medical certifications...
Public Safety Dispatcher I - New Braintree
- New Braintree, MA
- 7 days ago
- New Braintree, MA
- 7 days ago
The Department of State Police is seeking a Public Safety Dispatcher I at our New Braintree facility....
Communications Dispatcher I- Police department (2nd Shift)
- Worcester, MA
- 7 days ago
- Worcester, MA
- 7 days ago
(This position is a police dispatcher with the QCC Police Department). Supervision Received Reports to Chief of Police, members of Executive Police Command and Dispatch Supervisor....
Emergency Dispatcher Public Safety Worcester, Massachusetts Description Job Description: Incumbents of this position transmit messages from a radio communications base station; monitor various radio...
Serves as the first point-of- contact for callers and walk-in customers requesting service from the Department of Public Safety....
Communications Officer (Saturday & Sunday 3 pm-11 pm) Stonehill College
- North Easton, MA
- 14 days ago
- North Easton, MA
- 14 days ago
Perform timely dispatch by way of the College's two-way radio system of law enforcement on campus....
Utilizes GPS system to locate and dispatch closest and most appropriate ambulance....
Public Safety Dispatcher Boston College
- Chestnut Hill, MA
- 45+ days ago
- Chestnut Hill, MA
- 45+ days ago
One or more years as a public safety communications dispatcher in a 911 emergency operations center, police department or emergency medical services organization preferred....
One or more years as a public safety communications dispatcher in a 911 emergency operations center, police department or emergency medical services organization preferred....
of public safety personnel....
Responsible for maintaining the status of Public Safety personnel on shift or special assignment within the Computer Aided Dispatch, (CAD), system....
The Department of State Police is seeking a Public Safety Dispatcher I at our Boston Headquarters....
Days and hours are to be determined SALARY: $20.56 per hour STATEMENT OF DUTIES: The Communications Dispatcher I receive emergency and law enforcement related communications, as well as other inquiries...
Communications Dispatcher I (part-time) - Bristol Community College
- Fall River, MA
- 90+ days ago
- Fall River, MA
- 90+ days ago
Days and hours are to be determined SALARY: $20.56 per hour STATEMENT OF DUTIES: The Communications Dispatcher I receive emergency and law enforcement related communications, as well as other inquiries...
Demographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
Dispatcher Online Courses and Training Opportunities
Salary for Dispatcher Jobs in Massachusetts
Required or preferred licenses and certifications for Dispatcher positions.
Highest Education Level
Dispatchers in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dispatcher position
- Reporting
- Multitasking
- Emergency Response
- Discretion
- CCTV Monitoring
- Drug and Alcohol Counseling
- Alarm Monitoring
- Ged
- Traffic Enforcement
- Public Safety
- Crime Prevention
- Patrol
- Background Investigations
- Narcotics
- Law Enforcement
- Special Weapons and Tactics
- Criminal Justice
- Closed-Circuit Television
- Surveillance
- Emergency Management
- Drug Testing
- Dispatching
- Complaint Resolution
- Closing
- Recordkeeping
- Interviewing
- Cardiopulmonary Resuscitation
- Background Checks
- Military Background
- High School Diploma
- Events
- Writing Skills
- Investigation
- Driving
- Education Experience
- Documentation
- Typing
- Telephone Skills
- Data Entry
- Filing
- Policy Development
- English
- Regulations
- Bilingual
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
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