Dispatcher Jobs in Massachusetts
A Dispatcher in the law enforcement industry serves as the pivotal communication link between public safety services and the community. They are responsible for receiving emergency and non-emergency calls, determining the nature and location of incidents, and deploying the appropriate emergency services promptly and efficiently. Dispatchers need to keep track of field units, monitor their activities, and provide them with necessary information. They must maintain accurate computer-aided dispatch records and be able to use radio communication systems proficiently.
Important skills a Dispatcher should have include excellent communication and listening skills, the ability to multitask under pressure, and strong problem-solving skills. Knowledge of local geographical areas and a basic understanding of law enforcement procedures are also useful. They should hold certain certifications such as CPR certification and complete a dispatcher training program approved by the relevant state regulatory authority. Prior to becoming a Dispatcher, an individual might work as a Customer Service Representative, Telecommunications Operator, or Administrative Assistant, roles where they can acquire relevant skills in dealing with public inquiries, operating communication systems, and handling stressful situations.
of public safety personnel....
The Department of State Police is seeking a Public Safety Dispatcher I at our Framingham facility....
PT- Communications Dispatcher - Massachusetts College of Liberal Arts
- North Adams, MA
- 7 days ago
- North Adams, MA
- 7 days ago
Job Description: The Public Safety/Campus Police Department at MCLA seeks a Part-time Communications Dispatcher to support the needs of a fast-paced police department....
Public Safety Dispatcher Type: Full Time Deadline to Apply: Open Until Filled The Town of Pepperell is seeking qualified candidates for the position of 911 public safety dispatcher for the regional...
Monitor and operate radio, computer, telephone and other specialized equipment in support of public safety communications and dispatch functions....
Police Dispatcher The Charlton Police department is looking for an Dispatcher to join their team. This is a full-time 40 hour per week position governed by the Police Union Contract....
Experience dispatching law enforcement, fire and/or emergency medical services; experience answering complaints and providing information in a public contact environment....
Responsible for maintaining the status of Public Safety personnel on shift or special assignment within the Computer Aided Dispatch, (CAD), system....
The Department of State Police is seeking a Public Safety Dispatcher I at our Boston Headquarters....
Two or more years experience as a public safety dispatcher is preferred....
Days and hours are to be determined SALARY: $20.56 per hour STATEMENT OF DUTIES: The Communications Dispatcher I receive emergency and law enforcement related communications, as well as other inquiries...
Communications Dispatcher I (part-time) - Bristol Community College
- Fall River, MA
- 30+ days ago
- Fall River, MA
- 30+ days ago
Days and hours are to be determined SALARY: $20.56 per hour STATEMENT OF DUTIES: The Communications Dispatcher I receive emergency and law enforcement related communications, as well as other inquiries...
Perform timely dispatch by way of the College's two-way radio system of law enforcement on campus....
Under the general supervision of the Dispatch Coordinator, the Dispatchers that staff the Clark University Police Dispatch Center operate as a primary point of contact for life or property emergencies...
Public Safety Dispatcher - Public Safety - 40 Hours - Evening Shift
- Cambridge, MA
- 60+ days ago
- Cambridge, MA
- 60+ days ago
The MAH Public Safety Dispatcher operates a 24/7 dispatch center by monitoring security systems and supplementing the efforts of MAH Public Safety Officers....
Demographic Data for Massachusetts
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Dispatcher Online Courses and Training Opportunities
Salary for Dispatcher Jobs in Massachusetts
Required or preferred licenses and certifications for Dispatcher positions.
Highest Education Level
Dispatchers in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dispatcher position
- Inbound/Outbound Calling
- Reporting
- Multitasking
- Emergency Response
- Discretion
- Firefighting
- CCTV Monitoring
- Drug and Alcohol Counseling
- Alarm Monitoring
- Ged
- Traffic Enforcement
- Crime Prevention
- Patrol
- Public Safety
- Weapons
- Background Investigations
- Narcotics
- Law Enforcement
- Criminal Justice
- Closed-Circuit Television
- Surveillance
- Emergency Management
- Dispatching
- Drug Testing
- Complaint Resolution
- Recordkeeping
- Closing
- Interviewing
- Cardiopulmonary Resuscitation
- Background Checks
- Military Background
- Investigation
- High School Diploma
- Driving
- Telephone Skills
- Writing Skills
- Typing
- Events
- Documentation
- Filing
- Education Experience
- Data Entry
- Regulations
- English
- Policy Development
- Bilingual
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
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