Dispatcher Jobs in Massachusetts
A Dispatcher in the law enforcement industry serves as the pivotal communication link between public safety services and the community. They are responsible for receiving emergency and non-emergency calls, determining the nature and location of incidents, and deploying the appropriate emergency services promptly and efficiently. Dispatchers need to keep track of field units, monitor their activities, and provide them with necessary information. They must maintain accurate computer-aided dispatch records and be able to use radio communication systems proficiently.
Important skills a Dispatcher should have include excellent communication and listening skills, the ability to multitask under pressure, and strong problem-solving skills. Knowledge of local geographical areas and a basic understanding of law enforcement procedures are also useful. They should hold certain certifications such as CPR certification and complete a dispatcher training program approved by the relevant state regulatory authority. Prior to becoming a Dispatcher, an individual might work as a Customer Service Representative, Telecommunications Operator, or Administrative Assistant, roles where they can acquire relevant skills in dealing with public inquiries, operating communication systems, and handling stressful situations.
Public Safety Dispatcher Boston College
- Chestnut Hill, MA
- 16 hours ago
- Chestnut Hill, MA
- 16 hours ago
One or more years as a public safety communications dispatcher in a 911 emergency operations center, police department or emergency medical services organization preferred....
One or more years as a public safety communications dispatcher in a 911 emergency operations center, police department or emergency medical services organization preferred....
This position serves as a working Supervisor within a Wireless and Regional Communications Center, including all duties of a Public Safety Dispatcher I as defined elsewhere....
of public safety personnel....
PT- Communications Dispatcher - Massachusetts College of Liberal Arts
- North Adams, MA
- 17 days ago
- North Adams, MA
- 17 days ago
Job Description: The Public Safety/Campus Police Department at MCLA seeks a Part-time Communications Dispatcher to support the needs of a fast-paced police department....
Public Safety Dispatcher Type: Full Time Deadline to Apply: Open Until Filled The Town of Pepperell is seeking qualified candidates for the position of 911 public safety dispatcher for the regional...
Experience dispatching law enforcement, fire and/or emergency medical services; experience answering complaints and providing information in a public contact environment....
Responsible for maintaining the status of Public Safety personnel on shift or special assignment within the Computer Aided Dispatch, (CAD), system....
The Department of State Police is seeking a Public Safety Dispatcher I at our Boston Headquarters....
Days and hours are to be determined SALARY: $20.56 per hour STATEMENT OF DUTIES: The Communications Dispatcher I receive emergency and law enforcement related communications, as well as other inquiries...
Communications Dispatcher I (part-time) - Bristol Community College
- Fall River, MA
- 45+ days ago
- Fall River, MA
- 45+ days ago
Days and hours are to be determined SALARY: $20.56 per hour STATEMENT OF DUTIES: The Communications Dispatcher I receive emergency and law enforcement related communications, as well as other inquiries...
Public Safety Dispatcher - Public Safety - 40 Hours - Evening Shift
- Cambridge, MA
- 60+ days ago
- Cambridge, MA
- 60+ days ago
The MAH Public Safety Dispatcher operates a 24/7 dispatch center by monitoring security systems and supplementing the efforts of MAH Public Safety Officers....
The Department of State Police is seeking a Public Safety Dispatcher I at our Boston Logan facility....
The Department of State Police is seeking a Public Safety Dispatcher I at our Boston Logan facility....
Public Safety Dispatcher I - New Braintree
- New Braintree, MA
- 90+ days ago
- New Braintree, MA
- 90+ days ago
The Department of State Police is seeking a Public Safety Dispatcher I at our New Braintree facility....
Demographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
Dispatcher Online Courses and Training Opportunities
Salary for Dispatcher Jobs in Massachusetts
Required or preferred licenses and certifications for Dispatcher positions.
Highest Education Level
Dispatchers in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dispatcher position
- Reporting
- Multitasking
- Emergency Response
- Discretion
- CCTV Monitoring
- Drug and Alcohol Counseling
- Alarm Monitoring
- Ged
- Traffic Enforcement
- Public Safety
- Patrol
- Weapons
- Background Investigations
- Narcotics
- Law Enforcement
- Criminal Justice
- Closed-Circuit Television
- Surveillance
- Emergency Management
- Drug Testing
- Dispatching
- Complaint Resolution
- Recordkeeping
- Closing
- Interviewing
- Background Checks
- Cardiopulmonary Resuscitation
- Military Background
- Investigation
- High School Diploma
- Driving
- Telephone Skills
- Typing
- Events
- Writing Skills
- Education Experience
- Documentation
- Filing
- Data Entry
- Regulations
- Policy Development
- English
- Problem Solving
- Bilingual
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
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