Dispatcher Jobs in Texas
A Dispatcher in the law enforcement industry serves as the pivotal communication link between public safety services and the community. They are responsible for receiving emergency and non-emergency calls, determining the nature and location of incidents, and deploying the appropriate emergency services promptly and efficiently. Dispatchers need to keep track of field units, monitor their activities, and provide them with necessary information. They must maintain accurate computer-aided dispatch records and be able to use radio communication systems proficiently.
Important skills a Dispatcher should have include excellent communication and listening skills, the ability to multitask under pressure, and strong problem-solving skills. Knowledge of local geographical areas and a basic understanding of law enforcement procedures are also useful. They should hold certain certifications such as CPR certification and complete a dispatcher training program approved by the relevant state regulatory authority. Prior to becoming a Dispatcher, an individual might work as a Customer Service Representative, Telecommunications Operator, or Administrative Assistant, roles where they can acquire relevant skills in dealing with public inquiries, operating communication systems, and handling stressful situations.
Our dispatchers provide EMD (emergency medical dispatcher) services including triage/prioritization and pre-arrival and post-dispatch instructions, utilizing computer aided dispatch platforms to manage...
One (1) year of experience as a 911 Call Taker/Emergency Services Dispatcher, preference if currently holding a Texas Public Safety Communications License OR Two (2) years general work experience....
in law enforcement dispatching....
certificate (GED) Must complete a Personal History Statement/Booklet (PHS/PHB) and be subjected to a background investigation....
Qualifications: High school diploma or equivalent; additional education or training in public safety or related field is a plus. Basic Telecommunicator and TLETS certification required....
Communicate regularly with police officers, prosecuting attorneys office, court officials, and other law enforcement-related agencies. Maintain the confidentiality of sensitive information....
Monitors law enforcement computer communications, severe weather, and critical incidents in Dallas/Fort Worth area that may impact campus safety....
Preferred Work Experience One year work experience in public safety dispatch telecommunications or equivalent work experience and training that provides the required knowledge and skills....
Check on criminal records and backgrounds using National Law Enforcement Telecommunications System. Enter stolen vehicle and other information as required into the database....
System/National Law Enforcement Telecommunication System) databases....
non-emergency calls for service, acting as a vital link between the public and various Public Safety Units, such as law enforcement, Fire, EMS, and City Departments....
enforcement agencies; handling after-hour service calls for emergency situations for departments including Animal Control, Water Utilities, Traffic and Transportation / Streets and Victim Services;...
not limited to:Receiving emergency and non-emergency callsDirecting call information to the correct emergency responders to ensure the public receives prompt helpWorking directly with the public and law...
Operates a public safety radio communication system to dispatch and monitor police personnel. Operates the District radio communication system to send out and monitor security and alarm personnel....
Enters, maintains, updates and researches information in the Local, State, and National Law Enforcement Telecommunication Systems. Ensures telephone and computer dispatch equipment is operational....
Demographic Data for Texas
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Dispatcher Online Courses and Training Opportunities
Salary for Dispatcher Jobs in Texas
Required or preferred licenses and certifications for Dispatcher positions.
Highest Education Level
Dispatchers in Texas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dispatcher position
- Decision Making
- Emergency Response
- Discretion
- Fire Alarm Installations
- Alarm Monitoring
- Ged
- Traffic Enforcement
- Patrol
- Public Safety
- Crime Prevention
- Narcotics
- Background Investigations
- Law Enforcement
- Special Weapons and Tactics
- Criminal Justice
- Surveillance
- Closed-Circuit Television
- Emergency Management
- Dispatching
- Drug Testing
- Complaint Resolution
- Recordkeeping
- Interviewing
- Cardiopulmonary Resuscitation
- Background Checks
- Military Background
- Investigation
- Driving
- High School Diploma
- Writing Skills
- Telephone Skills
- Events
- Documentation
- Typing
- Data Entry
- Filing
- Education Experience
- English
- Reporting
- Regulations
- Multitasking
- Policy Development
- Bilingual
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
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