Dispatcher Jobs in Boston, MA
A Dispatcher in the law enforcement industry serves as the pivotal communication link between public safety services and the community. They are responsible for receiving emergency and non-emergency calls, determining the nature and location of incidents, and deploying the appropriate emergency services promptly and efficiently. Dispatchers need to keep track of field units, monitor their activities, and provide them with necessary information. They must maintain accurate computer-aided dispatch records and be able to use radio communication systems proficiently.
Important skills a Dispatcher should have include excellent communication and listening skills, the ability to multitask under pressure, and strong problem-solving skills. Knowledge of local geographical areas and a basic understanding of law enforcement procedures are also useful. They should hold certain certifications such as CPR certification and complete a dispatcher training program approved by the relevant state regulatory authority. Prior to becoming a Dispatcher, an individual might work as a Customer Service Representative, Telecommunications Operator, or Administrative Assistant, roles where they can acquire relevant skills in dealing with public inquiries, operating communication systems, and handling stressful situations.
Communications Dispatcher II-Public Safety - Bunker Hill Community College
- Boston, MA
- 1 day ago
- Boston, MA
- 1 day ago
Experience dispatching law enforcement, fire and/or emergency medical services; experience answering complaints and providing information in a public contact environment....
Public Safety Dispatcher Boston College
- Chestnut Hill, MA (5 miles from Boston, MA)
- 2 days ago
- Chestnut Hill, MA (5 miles from Boston, MA)
- 2 days ago
One or more years as a public safety communications dispatcher in a 911 emergency operations center, police department or emergency medical services organization preferred....
- Chestnut Hill, MA (5 miles from Boston, MA)
- 3 days ago
- Chestnut Hill, MA (5 miles from Boston, MA)
- 3 days ago
One or more years as a public safety communications dispatcher in a 911 emergency operations center, police department or emergency medical services organization preferred....
Experience dispatching law enforcement, fire and/or emergency medical services; experience answering complaints and providing information in a public contact environment....
- Wellesley, MA (11 miles from Boston, MA)
- 30+ days ago
- Wellesley, MA (11 miles from Boston, MA)
- 30+ days ago
Responsible for maintaining the status of Public Safety personnel on shift or special assignment within the Computer Aided Dispatch, (CAD), system....
The Department of State Police is seeking a Public Safety Dispatcher I at our Boston Headquarters....
Public Safety Dispatcher - Public Safety - 40 Hours - Evening Shift
- Cambridge, MA (3 miles from Boston, MA)
- 60+ days ago
- Cambridge, MA (3 miles from Boston, MA)
- 60+ days ago
The MAH Public Safety Dispatcher operates a 24/7 dispatch center by monitoring security systems and supplementing the efforts of MAH Public Safety Officers....
Public Safety Dispatcher I - Logan
- East Boston, MA (2 miles from Boston, MA)
- 60+ days ago
- East Boston, MA (2 miles from Boston, MA)
- 60+ days ago
The Department of State Police is seeking a Public Safety Dispatcher I at our Boston Logan facility....
The Department of State Police is seeking a Public Safety Dispatcher I at our Boston Logan facility....
Demographic Data for Boston, MA
Moving to Boston, MA? Find some basic demographic data about Boston, MA below.
Dispatcher Online Courses and Training Opportunities
Salary for Dispatcher Jobs in Boston, MA
Required or preferred licenses and certifications for Dispatcher positions.
Highest Education Level
Dispatchers in Boston, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dispatcher position
- Reporting
- Multitasking
- Emergency Response
- Discretion
- CCTV Monitoring
- Drug and Alcohol Counseling
- Alarm Monitoring
- Ged
- Traffic Enforcement
- Public Safety
- Patrol
- Weapons
- Background Investigations
- Narcotics
- Law Enforcement
- Criminal Justice
- Closed-Circuit Television
- Surveillance
- Emergency Management
- Drug Testing
- Dispatching
- Complaint Resolution
- Closing
- Recordkeeping
- Interviewing
- Background Checks
- Cardiopulmonary Resuscitation
- Military Background
- Investigation
- High School Diploma
- Driving
- Telephone Skills
- Typing
- Events
- Writing Skills
- Education Experience
- Documentation
- Filing
- Data Entry
- Regulations
- Policy Development
- English
- Problem Solving
- Bilingual
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
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