Dispatcher Jobs in Franklin, MA
A Dispatcher in the law enforcement industry serves as the pivotal communication link between public safety services and the community. They are responsible for receiving emergency and non-emergency calls, determining the nature and location of incidents, and deploying the appropriate emergency services promptly and efficiently. Dispatchers need to keep track of field units, monitor their activities, and provide them with necessary information. They must maintain accurate computer-aided dispatch records and be able to use radio communication systems proficiently.
Important skills a Dispatcher should have include excellent communication and listening skills, the ability to multitask under pressure, and strong problem-solving skills. Knowledge of local geographical areas and a basic understanding of law enforcement procedures are also useful. They should hold certain certifications such as CPR certification and complete a dispatcher training program approved by the relevant state regulatory authority. Prior to becoming a Dispatcher, an individual might work as a Customer Service Representative, Telecommunications Operator, or Administrative Assistant, roles where they can acquire relevant skills in dealing with public inquiries, operating communication systems, and handling stressful situations.
Public Safety Dispatcher - Public Safety - 40 Hours - Evening Shift
- Cambridge, MA (24 miles from Franklin, MA)
- 4 days ago
- Cambridge, MA (24 miles from Franklin, MA)
- 4 days ago
The MAH Public Safety Dispatcher operates a 24/7 dispatch center by monitoring security systems and supplementing the efforts of MAH Public Safety Officers....
- Hopkinton, MA (11 miles from Franklin, MA)
- 30+ days ago
- Hopkinton, MA (11 miles from Franklin, MA)
- 30+ days ago
The Public Safety Dispatchers are responsible for receiving and transmitting emergency and administrative messages to appropriate law enforcement, fire, and medical personnel in the manner dictated...
Per Diem Police Dispatcher - Clark University Clark University
- Worcester, MA (23 miles from Franklin, MA)
- 30+ days ago
- Worcester, MA (23 miles from Franklin, MA)
- 30+ days ago
Under the general supervision of the Dispatch Coordinator, the Dispatchers that staff the Clark University Police Dispatch Center operate as a primary point of contact for life or property emergencies...
- Chestnut Hill, MA (20 miles from Franklin, MA)
- 60+ days ago
- Chestnut Hill, MA (20 miles from Franklin, MA)
- 60+ days ago
One or more years as a public safety communications dispatcher in a 911 emergency operations center, police department or emergency medical services organization preferred....
- Framingham, MA (16 miles from Franklin, MA)
- 60+ days ago
- Framingham, MA (16 miles from Franklin, MA)
- 60+ days ago
May be required to carry and use a two-way public safety radio during duty hours. 6....
Police Dispatcher, Per Diem, Mixed Shifts
- Worcester, MA (23 miles from Franklin, MA)
- 60+ days ago
- Worcester, MA (23 miles from Franklin, MA)
- 60+ days ago
Major Responsibilities: Utilizes closed circuit television monitors and related emergency dispatch center equipment to monitor law enforcement and safety conditions....
Demographic Data for Franklin, MA
Moving to Franklin, MA? Find some basic demographic data about Franklin, MA below.
Dispatcher Online Courses and Training Opportunities
Salary for Dispatcher Jobs in Franklin, MA
Required or preferred licenses and certifications for Dispatcher positions.
Highest Education Level
Dispatchers in Franklin, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dispatcher position
- Research Skills
- Multitasking
- Emergency Response
- Discretion
- Drug and Alcohol Counseling
- Alarm Monitoring
- Ged
- Traffic Enforcement
- Patrol
- Public Safety
- Crime Prevention
- Background Investigations
- Narcotics
- Law Enforcement
- Criminal Justice
- Security Training
- Surveillance
- Closed-Circuit Television
- Emergency Management
- Dispatching
- Drug Testing
- Complaint Resolution
- Business Correspondence
- Recordkeeping
- Interviewing
- Cardiopulmonary Resuscitation
- Closing
- Military Background
- Background Checks
- Investigation
- High School Diploma
- Driving
- Telephone Skills
- Typing
- Writing Skills
- Events
- Documentation
- Data Entry
- Filing
- Education Experience
- Reporting
- Regulations
- English
- Policy Development
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
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