Dispatcher Jobs in Somerville, MA
A Dispatcher in the law enforcement industry serves as the pivotal communication link between public safety services and the community. They are responsible for receiving emergency and non-emergency calls, determining the nature and location of incidents, and deploying the appropriate emergency services promptly and efficiently. Dispatchers need to keep track of field units, monitor their activities, and provide them with necessary information. They must maintain accurate computer-aided dispatch records and be able to use radio communication systems proficiently.
Important skills a Dispatcher should have include excellent communication and listening skills, the ability to multitask under pressure, and strong problem-solving skills. Knowledge of local geographical areas and a basic understanding of law enforcement procedures are also useful. They should hold certain certifications such as CPR certification and complete a dispatcher training program approved by the relevant state regulatory authority. Prior to becoming a Dispatcher, an individual might work as a Customer Service Representative, Telecommunications Operator, or Administrative Assistant, roles where they can acquire relevant skills in dealing with public inquiries, operating communication systems, and handling stressful situations.
Public Safety Dispatcher Boston College
- Chestnut Hill, MA (5 miles from Somerville, MA)
- 9 days ago
- Chestnut Hill, MA (5 miles from Somerville, MA)
- 9 days ago
One or more years as a public safety communications dispatcher in a 911 emergency operations center, police department or emergency medical services organization preferred....
- Chestnut Hill, MA (5 miles from Somerville, MA)
- 10 days ago
- Chestnut Hill, MA (5 miles from Somerville, MA)
- 10 days ago
One or more years as a public safety communications dispatcher in a 911 emergency operations center, police department or emergency medical services organization preferred....
Communications Dispatcher II-Public Safety
- Boston, MA (2 miles from Somerville, MA)
- 30+ days ago
- Boston, MA (2 miles from Somerville, MA)
- 30+ days ago
Experience dispatching law enforcement, fire and/or emergency medical services; experience answering complaints and providing information in a public contact environment....
- Wellesley, MA (10 miles from Somerville, MA)
- 45+ days ago
- Wellesley, MA (10 miles from Somerville, MA)
- 45+ days ago
Responsible for maintaining the status of Public Safety personnel on shift or special assignment within the Computer Aided Dispatch, (CAD), system....
Public Safety Dispatcher I - Boston
- Boston, MA (2 miles from Somerville, MA)
- 45+ days ago
- Boston, MA (2 miles from Somerville, MA)
- 45+ days ago
The Department of State Police is seeking a Public Safety Dispatcher I at our Boston Headquarters....
Public Safety Dispatcher - Public Safety - 40 Hours - Evening Shift
- Cambridge, MA (1 mile from Somerville, MA)
- 60+ days ago
- Cambridge, MA (1 mile from Somerville, MA)
- 60+ days ago
The MAH Public Safety Dispatcher operates a 24/7 dispatch center by monitoring security systems and supplementing the efforts of MAH Public Safety Officers....
Public Safety Dispatcher I - Logan
- East Boston, MA (4 miles from Somerville, MA)
- 60+ days ago
- East Boston, MA (4 miles from Somerville, MA)
- 60+ days ago
The Department of State Police is seeking a Public Safety Dispatcher I at our Boston Logan facility....
Demographic Data for Somerville, MA
Moving to Somerville, MA? Find some basic demographic data about Somerville, MA below.
Dispatcher Online Courses and Training Opportunities
Salary for Dispatcher Jobs in Somerville, MA
Required or preferred licenses and certifications for Dispatcher positions.
Highest Education Level
Dispatchers in Somerville, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Dispatcher position
- Reporting
- Multitasking
- Incident Management
- Emergency Response
- Discretion
- CCTV Monitoring
- Drug and Alcohol Counseling
- Alarm Monitoring
- Ged
- Traffic Enforcement
- Crime Prevention
- Public Safety
- Patrol
- Background Investigations
- Narcotics
- Law Enforcement
- Criminal Justice
- Closed-Circuit Television
- Surveillance
- Emergency Management
- Drug Testing
- Personnel Management
- Dispatching
- Complaint Resolution
- Recordkeeping
- Closing
- Interviewing
- Background Checks
- Cardiopulmonary Resuscitation
- Military Background
- Investigation
- High School Diploma
- Driving
- Telephone Skills
- Events
- Education Experience
- Typing
- Writing Skills
- Documentation
- Filing
- Data Entry
- Regulations
- Policy Development
- English
- Problem Solving
- Bilingual
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
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